Nearly 200 workers at AT&T’s Springfield call center will have to relocate… or look for new jobs.
The company confirms that it will “consolidate” its local operations into a call center in Rantoul. Call center employees will be allowed to relocate and will get some financial help for the move from the company.
Otherwise, those local workers will be given top priority for other jobs within AT&T.
Those who choose to leave will receive a severance package. AT&T says the move was done to improve efficiency… and says overall headcount in Illinois will remain steady.