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September 21, 2014, 1:11 pm
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LINK Cards Working Again After Temporary System Failure


LINK cards are working again across Illinois following a disruption Saturday that made the cards difficult or impossible to use here and in 16 other states. 

 

Xerox says a malfunction in its Electronic Benefits Transfer system occurred during a routine backup.  As a result, retailers were unable to process or verify the cards for hours. 

 

The problem was finally corrected Saturday night.

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