A company that is mired in the controversy over the malfunctioning federal health insurance website is also the provider of crucial fiscal software used by the City of Springfield.
CGI developed the proprietary software which helps the city manage budgets and expenditures across departments.
Several sources from the city tell 970 WMAY that the software is clunky, hard to use and hard to update.
City budget director Bill McCarty acknowledges the complaints, but says other departments have adapted to the six-year-old system well.
And he says there is no money in the city budget to replace it, so everyone will have to make do.