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October 22, 2014, 8:38 pm
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970 WMAY News

Springfield Police Clarify Abuse of 9-1-1 Policy

Abusing 9-1-1 could lead to a Class 4 felony, but that’s only if you are warned you are abusing the emergency system and get arrested and charged.


That’s the clarification from Springfield Police after two incidents earlier this month led to two different outcomes.


Just a few days after State Senator Tony Munoz called 9-1-1 three times to request a sergeant over loud music at a downtown bar, a Springfield women was arrested for abusing 9-1-1 after she called twice to request a sergeant.


Deputy Police Chief Dennis Arnold with Springfield Police says that Carmen White was arrested for disorderly conduct because she was warned about tying up the emergency line.


Munoz was not arrested but was told that he was on the emergency line and a sergeant would contact him through a non emergency line.


Charges against White are not expected, according to the State’s Attorney’s office.


Listen to Carmen White's 9-1-1 calls here.


Listen to State Senator Tony Munoz's 9-1-1 calls here.

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